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 The Webkinz Update!

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Registration date : 2008-06-09

PostSubject: The Webkinz Update!   Fri 27 Feb 2009, 12:04 am

ALL STORIES ARE USED BE PERMISSION OF WEBKINZ INSIDER. To use these stories please contact an ADMIN on

Ganz has announced that they are introducing a new line of "life-like" Signature Pets.
The first plushie in this new series will be the "Signature Panda",
which is expected to be for sale in stores starting in April 2009. As
soon as more information about these new plushies becomes available, we
will let you know.

UPDATE: The new "Signature Panda" is expected to be priced at $25 to $30 each (US dollars). Our friends at Ameriwade ( were limited to only being able to order six (this number has been changed to twelve)
plushies total for their store. We also have more information on what
the feature code that comes with the Signature Panda will unlock in
Webkinz World:

  • one Wish Token
  • one eStore quality Pet Specific Item
  • one piece of "Signature Room Theme" furniture

Ganz has revealed that they are releasing three Webkinz and one Lil Kinz Webkinz for Apirl 2009. They are the Webkinz White Swan, Webkinz Ring-Tailed Lemur, Webkinz Boston Terrier, and Lil Kinz Polka Back [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]Fish.

Our Partner Store Ameriwade is now accepting pre-orders for these items:

Ganz has announced that they are releasing a new Webkinz product called "Kinz Klips".
These smaller versions of regular Webkinz plushies will come with
clips attached to their heads so they can be hooked to things. There
is no word yet on what the feature codes for these items will do. Also,
Ganz has hinted at a new product line called "Caring Valley Webkinz
pets". As more information becomes available we will bring it to you.

UPDATE: We have confirmed that there will be six different types of "Kinz Klips": Monkey, Panda, Whimsy Dragon, Kangaroo, Penguin, and Chihuahua. The "Klips" should [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]retail
for $5 to $6 each (US dollars). Also, here is a closer view of the
card at the top of the display. We can now clearly see that the
feature codes will unlock "the magic of Zumwhere in Webkinz World". There is no word yet on what the "Zumwhere" feature is going to be.

Thank you to our friends at Ameriwade (
we can now bring you a little bit more information on Ganz' "Caring
Valley" Webkinz. It appears that Ganz is opening up a new feature in
Webkinz World called the "Caring Valley" in which players will be able
to "Plant Virtual Saplings & Learn About Giving". This new project
is associated with the "Webkinz Foundation", a Ganz Charity which
donates "funds to programs that benefit children".

UPDATE: We now have more information on these "Caring Valley" Webkinz:

  • They will be "large" Webkinz (not Lil Kinz)
  • The feature code will unlock a special area called the "Caring Valley"
  • The feature code will award the member four virtual saplings that can be planted in the Valley.
  • The feature code will also award one "Enchanted [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]Tree" exclusive item.

Our Partner Store Ameriwade is now accepting pre-orders for these items: to penelope
on being the first Webkinz Insider member to report on getting an item
from the brand new Fourth Series of Webkinz Trading Cards. Below you
can see her bunny posing with the Treasures of the Crystal Sea Poster.
penelope managed to trade for the new poster in the Webkinz World
Trade Room. The Series 4 Webkinz Trading Cards were officially
released today, February 23rd.

Ganz has announced that they are re-releasing the Trading Card
Album. The Albums are expected to arrive in stores at the beginning of
April 2009.

Congratulations to Webkinz Insider member EXOTERIC on her adoption of the new March 2009 Webkinz. Below you can see pictures of "Dominik" the Webkinz Domino Cat, "Yoshino" the Webkinz Spotty [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]Dinosaur, and "Tuktuk" the Lil Kinz Robin. The Pet Specific Item and the Pet Special food for these new pets are: Domino Cat, Domino Effect [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]Area [color:3d6b=#33AA33 ! important]Rug & Delectable Domino Cookies; Spotty Dinosaur, Spotted Prehistoric Plant ([color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]animated
to open and close) & Fantastic Jurassic Smoothie; Robin, Bobbin' Robin Jukebox ([color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]plays [color:3d6b=#33AA33 ! important]music
) & Instant Insect Rice.

Ganz has announced the Webkinz Phoenix will be for sale at the Webkinz eStore ( on Wednesday, February 25th. This is the first time the Phoenix will have ever been available for sale.

UPDATE: The Purple Floral Fox and Elephant Charm Code are also for sale.

UPDATE: Congratulations to Webkinz Insider member EXOTERIC on her [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]adoption
of "Prometheus", the Webkinz Phoenix. The Pet Specific Item for the Phoenix is the Pyre Nest [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]Bed and the Pet Special Food is Papyrus Papayus.

Several WI members who have Hummingbirds on their accounts have noticed an interesting glitch with the Badge feature on My Page. The
programming that determines whether or not an account should have the
"Friend of Fowl" badge doesn't appear to be recognizing the Hummingbird
as a bird. Accounts that have a Hummingbird, and do not have any other
birds, do not have the Bird Badge as an option on their My Pages.

UPDATE: We have received reports that the same thing is happening with the Toucan and Phoenix.

As many of our members have noticed, for several days now there has
been a glitch with the Exclusive item list in the wShop. The system
has been very picky about allowing anyone to view page five or page six
of the list. If you click on the Rainbow Jelly Cactus, Rainy Day
Window, or the middle of the Next button, the system will show you the
description of the Rainy Day Window. If you click on the very bottom of the Next button (as shown by the red line below), the system will move on to page five.

Many of our members are reporting that they are having a problem
with the Happiness/Health/Hunger (HHH) points on their accounts. Over
the past few days, members have logged on to Webkinz World to [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]discover an unexplained and considerable drop in HHH points for their pets. WI member stripey190
always keeps her pets at full 100s, so she was shocked to log on and
discover that every one of her pets had the exact same stats of 88
Happiness, 96 Health, and 80 Hunger. Similar experiences are being
reported all over the site.

Webkinz Insider member FroggyDoodle contacted Ganz regarding this problem:

Ganz [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]customer [color:3d6b=#33AA33 ! important]service
just called me back and this is what I was told. The drop in
health/happiness/hunger is a new feature that Ganz has
implemented....WAIT before yelling!!!...I explained to the [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]customer [color:3d6b=#33AA33 ! important]service [color:3d6b=#33AA33 ! important]rep
that I find this information hard to believe. I let her know that we
have 7 accounts in our family, and that only 4 of the 7 accounts have
been affected by this sudden drop. She put me on hold so she could
discuss this with the supervisor multiple times (not sure why she
didn't just put the supervisor on the phone), at any rate, I repeatedly
explained the random nature of the drop amongst accounts...I also
informed her that this is not just a problem I am having, but did
mention the 100's of others experiencing the same problem, and again, I
explained that it is not dependent on #'s of pets on an account, how
active an account is, none of that. Again, she put me on hold and
basically, the outcome was that she was going to have the supervisor
call me. I explained that the info and explanation that the supervisor
was giving was not at all consistent with the drastic changes being
seen on some accounts versus no changes being seen on other accounts.

So, that
is all I have to pass on at this time. I am supposedly going to receive
a call from one of the supervisors...not sure when, but hopefully soon
and if and when I do, and if and when I get any more info, I will pass
it on.

to mention...the one thing she did mention is for people to hold off on
spending oodles of Kinzcash, because she then said the technical staff
were looking into the problem (that is like giving the run around and
saying yes there is a problem without actually saying they have least in my mind) and she said that if there are that many
people with the problem, they should call that number is...

Telephone: 1-866-WEBKINZ or 1-866-932-5469

When you
call the message says that the # does not record voice messages...but
if you just stay on the line it will roll over to a messaging [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]system
be patient, listen the message and wait to be rolled over, then leave
your message regarding random, drastic drops in
health/hunger/happiness. Also, the message says to [color:3d6b=#33AA33 ! important][color:3d6b=#33AA33 ! important]email
don't waste your time, nothing goes through that email address and you
will just receive a no-reply indicating that your message has NOT been

UPDATE: FroggyDoodle has not yet heard back from Ganz, but WI member My Escape has:
I just got
a call back from the help desk, so they are getting the messages left
for them when we call the number and wait for the answering machine. At
first, I was told by the CS rep that everytime we log on, the points
will drop 5 points each, which will force us to feed them. But then I
told her that my account was fine, my kids' accounts weren't. At that
point, she went into all of our accounts and saw that first-hand. And
then I also asked why, if they go down when you sign on, why my kids'
accounts had dropped when they hadn't signed on in two weeks. She had
no idea and had to speak with a supervisor and asked to call me back.

So she
called me back and told me that "it's a bug" and there will be an
update in the Kinzville News regarding the subject tomorrow. I asked
her if our levels would be restored and she didn't know, but said it
should have that info in the Kinzville News update. So, that's all I
got, but was glad to hear it was a bug and not a permanent feature. And
all we can do is wait to see if there really is a News update.

'.,¸¸,.·´¯¦ ¦·-·.¸¸.·´¯¥¯`·.,¸¸,.*´¨`*·-»Luvabug1«-·*´¨`*.,¸¸,.·´¯¥¯`·.¸¸.·-·¦ ¦¯`·.,¸¸,.'
I'm not Dumb,
Things just seem to get lost

In my head and I can't find
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